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Re: Not driving angry
Several things. First, Identity is not figured out. We have some new and better individual-centered identity systems, but most are not well tested in the marketplace. Second, VRM is even farther ahead of its time than the identity stuff. Lot of work to do there. I think some of it has to do with reputation, but with the primary onus on vendors, not customers. Third, Dave Rogers is a voice in the wilderness of what Keen and others (including Dave) regard as 'utopian' thinkers. Which include myself. I think we need to hear his voice, even when we disagree with it. When I was talking with Dave on the phone, it became clear to me that we're looking at different glasses, each more (or less) than half-full or half-empty of one thing or another. He sees the glass of authority and reputation (and other good attributes) being emptied by the likes of Technorati's inconsistencies between what it says and does about things. He also sees the glass of corporate power and greed and market domination and pernicious competitiveness-at-all-costs as a half-full glass that risks being filled, perhaps unwittingly, by "progress" on the Net. I see the glass of customer power and choice and independence as 1/100th full, and look for ways to fill it for the good of markets everywhere. Dave worries that filling it might tip over some other glasses in the process. I do want to hear his warnings. Because maybe, just maybe, he's right.
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