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Tuesday, March 27, 2007

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inactiveTopic Tuesday, March 27, 2007
started 3/28/2007; 9:09:06 AM - last post 4/1/2007; 3:36:31 PM
Doc Searls - Tuesday, March 27, 2007  blueArrow
3/28/2007; 1:09:06 PM (reads: 23220, responses: 9)
What it isn't 
 This morning I recieved an email from Alan Herrell, who has blogged for many years as The Head Lemur:
 Date: Wed, 28 Mar 2007 07:25:52 -0700
From: alan herrell
To: Doc Searls
Subject: Kathy Sierra
 Doc,
 (sorry I haven't written before this as I have been doing damage control for my clients)
 I am writing this to you as the guy who can forward it to everybody that matters.
 I am writing this from a new computer, using an email address that will be deleted at the end of this.
 I am no longer me. My main machine despite my best efforts has been hacked, my accounts compromised including my email. and has been disconnected from the internet.
 How did this happen? When did this happen? shit doc, i don't have a fucking clue. I thought i was pretty sharp. I guess not.
 just about every online account that i have has been compromised. Most importantly my digital identity and user/password for typepad and wordpress. I have been doing damage control, for my clients. How the fuck i got to be part of this mess is revolting.
 The Kathy Sierra mess is horrific. I am not who ever used my identity and my picture!!
 I am sick beyond words over this whole episode. Kathy Sierra may not be on my top 10 list , but nobody deserves this filthy character assaination.
 But everything I have written about her or anyone else has been in public.
 Jesus Doc, In the ten years I have been online, i have never used any sort of screen name or hidden behind psedonyms.
 I have always posted and written as me. I have prided myself on the fact that I stand behind everything I wrote. Blogging made it much better in keeping the dialogue public.
 That folks think that this mess is the sort they believe I would do is disheartening.
 I may not be the the most popular guy, but I like to think i have been honest. And I say again I have *always* done this publicly.
 For Kathy and Maryam and anybody else I am deeply sorry. Nobody deserves this.
 Whatever credibility I may have had is down the toilet. For this I am profoundly saddened.
 I liked being who I was warts and all.
 I have over the course of my time online met some of the brightest people that I would never have the abilty to sit across from to break bread or share coffee with from around the world. How wonderful is that.
 In 1997 I wrote that I believed that the internet was the most important invention of the human race. I believe it even more today as I write this.
 It will probably some time before I attempt to join the great conversation again, but, Please don't let bastards grind you down.
 sincerly
 alan herrell the head lemur (retired)
 This is the communication I've been waiting for. Alan appeared to have been the source of some (or perhaps most, or all — I'm not in a position to tell) of the offending posts on MeanKids.
 I've known Alan for the better part of a decade. He has been a good friend — the kind you call on when something bad happens and you really need help. And he has delivered. Yes, he can be tough on people, especially when defending a principle. But that's one reason I believe him.
 From the beginning of this sorry affair, the default assumption by many people has been that Chris Locke or Alan were behind at least some of the viscious postings against Kathy Sierra and Maryam Scoble. Also from the beginning I've believed that these postings were not in the character of anybody I knew — but were in the character of trolls.
 Trolls don't just flame. They bait flaming. And they've been doing it since long before most of us were on the Internet. Sometimes very effectively.
 If Alan is right, everybody on this giant thread has been taken for one of the oldest rides in the park.
 For what it's worth (and it's a lot), we still don't know who did this.
 
Frontier and Law 
 I see that Kathy Sierra is still the top search phrase on Technorati. So the whole controversy is still a Category Five shit-storm.
 As for the facts I want to know, I don't have any more than I did yesterday. (Later... now I do; see the post above.) But we do have a helpful post from Denise Howell, who is both a blogger and a lawyer. Some excerpts:
 What has stood out for me is the extent of the potential disconnect between what real people actually do with Live Web tools and what the law might expect them to do based on its experience with what it mainly knows: the primarily professionally administered static Web. Real people don't meet a tool like Blogger or TypePad and, upon learning they can set up a group blog, think "Gee! How cool. Let me get my lawyer (what lawyer?) on the phone to draft up some really nifty terms and conditions so everyone will know just what's expected of them, and spell out exactly who owns, and who is legally, morally, and/or ethically responsible for, what." They just don't. In all likelihood they're writing at night when they should be sleeping, or otherwise in their "spare" time. While sophisticated and well-advised political opinion makers might, real people lack both the resources and the foresight. You might think they should, and maybe they'll start to, but imposing such requirements and expectations will quell socially valuable speech. There's no getting around it. Part of the ability of a blog to serve as "a little first amendment machine" does die at that moment.
 Lot of food for re-thought there.
 Meanwhile, turns out Michelle Malkin is also a death-threatened veteran.
 
Pushing past the Paper Problem 
 In Papering Over Problems, Chris Nolan takes a tough stand against premature conclusion-drawing about newspapers' problems.
 First she takes on the Net-native side of the debate:
 ...tech folks' ideas about the news business are guided by their own prejudices: They think raw, unfiltered data is the best form of information. Since the web allows for unlimited forms of data to be displayed and accessed, filters - newspaper reporters and editors - are deemed unecessary.
 But if that were really true, Congressional Quarterly, with its charts and graphs of Congressional voting patterns, would be the nation's most popular political magazine, the Wall Street Journal would just run the stock tables on the front page and fashion magazines would cease to exist. The editorial function - finding what's important, or good or interesting - and showing it to a larger group of people in a way an audience understands and appreciates isn't going to be replaced by the search for raw information. Not-so-geeky readers want someone - someone they like and trust - to inform them.
 Next she takes on the traditional newspaper business, and
 ... a little bit of gentle self-delusion that news folks like to affect. They like to say that they work primarily for the noble cause of serving the public interest. This attitude has been nurtured by the monopoly status that most papers enjoyed in their communities and it has encouraged many people outside the business - "bloggers," in particular, who already think of filters as a hindrance - to think of editorial as free and therefore without value. But news folks, like everyone else, work for a paycheck, the bigger, the better. And it's high time we stopped pretending otherwise.
 Her recommendations:
 There aren't any magic bullets, and accepting that is the first step. A newspaper, at its best, is a guide to the community it serves; the website it puts up should perform the same function and regard online activity - all online activity, not just novelty crap from YouTube, MySpace and Craigslist - as part of its coverage area. Ignoring the online world off your website is as dumb as ignoring the big fire in the next town over. You could see the smoke, your readers could see the smoke, but since it was over there it didn't get covered. How smart is that? The newsroom, its writers and editors should be on the web so readers can find them and they can find stories.
 And, let's drop the posing about how this isn't about the dollars and cents. We all need to think about ways to make money for our sites, large and small. Let me throw out this observation: On the Internet, space and time are virtually infinite. Off-line advertising is the business of selling space (and if you're in the TV or radio business, time). So why are we using an out-of-date business model to sell something that's infinite? Can't we, instead, start to think about what readers are doing on our sites and begin to offer them things they want, maybe even need? It's not that hard. In fact, online it's easier than it's ever been (self-serving plug: Have a look at our Amazon stores).
 All this makes me think that the people who might be best suited to figuring out how to make money on news websites aren't tech people. Or ad people.
 I don't know if she's intentionally going in the direction of VRM (Vendor Relationship Management), but I can't help but think there is a VRM approach to the newspaper problem, just as there is a VRM approach to both the public radio support and Internet radio royalty payment problems — two birds which I addressed with one stone here.
 Because it seems to me that Chris is asking for us to base solutions around readers rather than around writers or advertisers. Sounds like a challenge for ProjectVRM.
 By the way, I don't think all tech folks think unfiltered data is the best form of information, or that newspaper editors are unnecessary. I think many, including yours truly (who straddles this divide), believe we live in a new information ecosystem in which data can be published in much more abundance and many more people can participate — and that this requires adaptation by newspapers. I think Chris's core idea here — adapting to readers rather than to tech or tradition — is spot-on.

discuss

Rebecca - Re: Tuesday, March 27, 2007  blueArrow
3/28/2007; 7:38:45 PM (reads: 1286, responses: 0)
Hi Doc,

Thank you for your insight. It may sound simple, but to me, I think before I type. I try to remember the old addage, do unto others...

I do hope that this whole thing gets worked out and people can realize that we can rise above such things. We saw, we argue, people place blame, make judgments, and hopefully move on, wiser, and more educated.

I hope that I can learn more from you in the future.

Take Care. Rebecca

discuss

David G - For what it's worth...  blueArrow
3/28/2007; 9:56:39 PM (reads: 1340, responses: 1)
I don't know (or have even ever heard of) any of the people "involved" in the whole sordid affair before, which has been an interesting perspective. I only found out through Denise's posting, because I'm a law blawger. There are a whole lotta interesting aspects of this related to free speech, etc. but I'm not going to get into them now.

Here's my take:

1. It seems real and credible that Kathy was threatened by some of the postings on "meankids" "unclebob" and via anonymous e-mails.

2. It seems real and credible to me that the people she called out (Chris Locke, Alan Herrell, Jeneane Sessum, etc.) find these threats, etc. as repugnant as everyone else.

3. There seems to be a whole lot of accusation flying around based on rumor, innuendo and half-truths.

It's a shame for *all* of the parties involved. Kathy should never have to feel threatened for her words. The "mean kids" should be allowed to speak their minds without fear of baseless accusations. The problem, as I see it, is that the "Mean Kids" were, perhaps, a little too vehement in their name calling against people in the past... it appears to have brought some bad karma back on them when it comes to their credibility; people are all too ready to believe the worst about them. There appears to be some logic behind it, too, unsubstaniated or not. Perhaps it's time for "mean kids" to have some personal reflection?

But in their defense, I think it's also time everyone who is taking up arms against them had some personal reflection before jumping to conclusions as well. Most of the people who seem to be lighting the torches don't seem to have any greater access to the facts than I do, which is very frightening.

With what's known there seems to be only one reasonable way to view the situation:

1. Support Kathy against people who make anonymous threats. 2. Give the "mean kids" the benefit of the doubt that none of them are the perpatrator of the horrible threatening e-mails. 3. Try to be a little kinder--but not to the point of holding back *legitimate* criticisms. 4. Sit back and wait for some actual, substantiated facts come to light before rushing to pass judgement.

Anyway, I have real work to do. Interesting drama, nonetheless. I hope, in the end, the reactionary crowd doesn't burn the village down in the process.

discuss

DrumsNWhistles - I assumed an impersonator was at work  blueArrow
3/28/2007; 10:35:11 PM (reads: 1368, responses: 0)
Based upon what Kathy Sierra wrote in her blog post, where she made the distinction:

"It may have been Joey, or Chris Locke, or perhaps Allen Herrel... the same Herrel (or someone pretending to be Herrel)..."

My reaction to her post was to find a way to excuse every person named from being at the heart of this, and her words gave me a way to do it, which was why the post I wrote on it left out the names but linked their own statements denying any part in this on my blog post about this.

Sierra was also pretty clear (at least to me), that her issue was with the fostering of such a negative culture by creating a site like meankids.org. If I were to be critical of her post, my main criticism would be that she didn't qualify Chris Locke the same way she did Herrel.

A battle-scarred veteran of message boards myself in the arena of politics and criminal cases (as an onlooker), I'm no stranger to flame wars and trolls. Still, I don't subscribe to the idea that it has to be this way, which was what I saw as Sierra's larger message. In some respects, I wish she had written two separate posts -- one dealing with her own fears and one dealing with her rejection of a culture that turns away and shrugs, saying "It's always been that way and we just have to live with it."

Surely there must be a way NOT to live with it that allows for responsible free speech! Responsible free speech may be objectionable, but it's impersonal. I don't think it was especially smart to create a space for others to belittle or make fun of people, particularly without retaining some control over the content posted on it, which is apparently what happened with MeanKids.org. Frank Paynter owned the site but couldn't delete comments attributable to trolls? WTF?

I do believe a hack and identity theft probably are at the heart of this. Based on the Flickr hacks that have gone on over the past couple of months, it wouldn't surprise me at all to learn that something similar happened to people who have a high profile on the Internet and among bloggers. But if posts like the ones on MeanKids had shown up on these folks' regular blogs, I expect there would have been far less outrage over it, because readers would have known the blogger and known they couldn't possibly have written it.

As soon as a group started blogging anonymously and under the radar on a site intended (by its very name, even) to be negative the fields were ripe for the harvest.

On the subject of anonymity -- I was pressured for months to use my real name if I wanted to be granted any legitimacy when I commented on blogs or had an opinion. And so I have 'come out', at least partly. The jury is still out on whether or not that's a good thing, and I can tell you that I'd feel a lot better about it if there were a way to 'thumbprint' myself so that my identity could not be taken and used the way others' have seen theirs taken.

discuss

Jason - Skeptical  blueArrow
3/29/2007; 4:45:13 PM (reads: 1289, responses: 1)
Doc, maybe I'm a skeptic, but I am having a HARD time buying the whole "my identity was stolen" thing that Alan Herrell is claiming; I'd love to see someone look into this a little bit more. Has anyone asked him, point blank, if he participated in meankids.org or unclebobism.wordpress.com? It's something that'd be easy enough to verify, assuming that Chris Locke and/or Frank Paynter are being forthcoming with the logs of the sites.

(By the way, I'm registered as a resident of Alabama on your site, because oddly, District of Columbia isn't an option. Has that always been the case in Manila? If so, Manila has existed for nearly a decade with a pulldown that excludes the nation's capital?)

discuss

Doc Searls - Re: Skeptical  blueArrow
3/29/2007; 5:28:51 PM (reads: 1518, responses: 0)
I haven't reached Alan. I'm still trying.

While his absence from the conversation (both before and after the email I published) raises suspicions, I believe he is innocent until proven guilty.

And that's where I'll stand until we know otherwise.

As for Manila, we're lucky at this point that there is some interest in maintaining or improving it. (Dave has been writing about this.) If I were a programmer who knew the code, I'd try to fix it, but I'm not.

But thanks for calling attention to the problem.

discuss

Doc Searls - Re: For what it's worth...  blueArrow
3/30/2007; 12:36:57 AM (reads: 1275, responses: 0)
Good analysis. Much appreciated. And I agree with your "reasonable way". It's the one I'm taking now.

discuss

Joshua Allen - Taken for a ride?  blueArrow
4/1/2007; 5:22:53 AM (reads: 1194, responses: 2)
Doc, it's a bit offensive to say that everyone was "taken for a ride", simply because the atribution of the offending posts is in question. Scoble and I both made it clear from the start that both the attribution of the posts, and the legality/illegality were not the primary issue.

http://www.netcrucible.com/blog/2007/03/26/not-just-death-threats

What these guys permitted to go on, and their refusal to speak up, reflects on them personally. Let's not be like that.

http://www.netcrucible.com/blog/2007/03/30/a-clue-for-chris-locke/

discuss

Doc Searls - Re: Taken for a ride?  blueArrow
4/1/2007; 7:26:07 AM (reads: 1353, responses: 1)
What I said was "If Alan is right, everybody on this giant thread has been taken for one of the oldest rides in the park."

I didn't say it was the only ride. I didn't say trolling was all that happened. I made a conditional statement about a claim of impersonation and trolling.

Up until the point I published Alan's email, the trolling possibility (much less impersonation) had hardly come up, if at all.

And up until this point, darn few people blogging about this whole matter have hesitated about rushing to judgment in the absence of hard facts about who did what and when.

Right now Chris Locke and Kathy Sierra are talking to each other -- something that didn't happen before Kathy's post about Chris and Chris's post about Kathy.

I'm looking forward to what both have to say next. And I don't want to say any more about this case until that happens.

discuss

Joshua Allen - Re: Taken for a ride?  blueArrow
4/1/2007; 7:36:31 PM (reads: 1483, responses: 0)
Yes, I could tell that you, like me, have been reserving judgment about the particlars of the case.

But there is absolutely no need to withold judgment on stalking and intimidating behavior. Chris fully admits that he didn't censor, discourage, or condemn the intimidation. There is no need to have an inquest into the particulars to know that the post crossed a line and was unacceptable. It should have been removed and condemned immediately -- that's bottom line. The fact that he didn't remove or condemn it until forced to, and acts like a victim, reflects on him personally. Same goes for the a-listers who acted like civil rights heroes for reposting the Anshe Chung attack on their blogs.

(I support the French happy-slapping ban, too, FWIW. I think the children of the 60's have turned their free-speech ideals into idols, and have become ossified and hardened like statues. Will we see a-listers selling adsense on snuff video blogs and screaming "free speech" while they collect the lucre?)

discuss




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