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Re: Wednesday, February 28, 2007
Re: Verizon As the daughter and granddaughter of 2 lifelong telco employees, I understand CZ's response and where it came from. And I would agree with him that in times of crisis or trouble, the dedicated and heartfelt efforts of the employees do shine through. The problem is the corporate culture that projects to the public. No one really knows how much heart Verizon employees have because what the public sees is a sleek corporate facade and a lot of political weight-throwing. They don't see the folks like my mom, who worked for free as a page through every election in the days before computers reported returns to call in precinct reports to the networks as part of Pacific Telephone's public service initiatives, or the local chapter of the Pioneers taking care of the needy, hungry and sick. That's not the PR the telcos are interested in, and that's why they appear to be soulless. And honestly, I'd say that the boardrooms are soulless -- but not the employees. I'd be hard-pressed to say that. There are responses to this message:
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