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Wednesday, November 22, 2006
Also for The Rest of Us 
| | Indeed, we will share that at the IIW. |
Studying Milton
We can stop at five
Wait less
| | By enabling smart social mechanisms that allow us to — for a lack of a better term — ping the ether when we desire, alerting other human beings to hit us back who own aligning attributes of proximity, supply, price, quality, etc., we can move towards a way of life that is free of the walled constructs that serve the bricklayers more than the bartering parties themselves. |
| | We don¹t quite have such a commons in place yet, and our new economy mechanisms are still somewhat crude, but we¹re heading in the right direction. |
| | Well, actually, we do have to wait. But if we work together we can shorten the time considerably. |
Waiting for the N95
| |  Over at the RingNokia blog, Stefan Constantinescu responded to Monday's gesture by recommending that I get a Nokia E62 phone. Following further correspondence with Stefan (who knows his Nokia), I'm becoming convinced that the Nokia N95 is the Phone Worth Waiting For, because it meets the GPS requirement, and works around the world. Of course, it's not expected to show up here for awhile (the U.S. being the Market of Last Resort for the world's great mobile phone makers ... talk about your damn shames...). |
| | [Later...] Roland and others tell me the speech is Eastern European or Finnish. |
| | Also, I'm wondering if it's possible to go for an E62 and then swith to an N95 when it comes in. I say that because the Treo crashed today, at then end of recording the latest last Gillmor Gang — right after I found a great headset for it (and for lots of other phones, too, actually) at Radio Shack. The Treo recovered after I removed the battery and restarted it, by the way. But who wants to do that every other day? |
The Because Effect, cont'd
| | As technologists, we have two choices: |
| | One is to provide the customer a better experience, the freedom to select what he wants, a differentiation based on service quality against a backdrop of abundance. |
| | The second is to create artificial scarcities around the things that are abundant, create new inconveniences for the customer, new lock-ins, new irritants. Irritants like Region Coding on DVDs. Lock-ins like we see in digital music. |
| | For the last thirty years, too many of us in IT have focussed on creating these artificial scarcities, often without even knowing it. First we paid to bury the data in vendor stacks, then we paid to try and dig it out. We've been doing this for years. And we're in danger of doing it again. |
| | Time to focus on ways of delivering service where the customer wants, when the customer wants, how the customer wants. Time to focus on open platforms, open protocols, open software, open ways of doing business. |
| | That's what the economics of abundance is really about. Making money because of what you do, and not with what you do. Having customers who stay with you because they want to, not because they have to. |
Fall up
| | Autumn, sort of, has finally arrived in Santa Barbara. We've had clear, warm summery weather here for weeks. Day before yesterday I had lunch at the beach in shorts and a t-shirt. |
| | Today the fog came in, stayed, and chilled things down considerably. They're calling for more of the same in the next three days. Makes me even more grateful to be living in paradise. |
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