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Saturday, November 26, 2005
Plug 
| | We're about to head home from a two-night stay at the Inn at Morgan Hill, a hotel alongside Highway 101 (Tenant Road exit, northbound side) about 25 miles south of San Jose. Here's one reason I love this hotel: |
| | Another: the broadband is free. |
| | Another: there's no sign-up, no splash page, no weird page re-directs, no promotional BS. Just an ethernet outlet providing a nice fast (for a U.S. hotel) connection. I tested it with my portable wi-fi access point and the results were identical. At the Royal Sonesta Hotel in Cambridge, Mass, where I stayed in Boston a few days ago, their "free" Internet service is 56K, forcing serious users to pay $9.95 for broadband — which in my room was provided by both Ethernet and a very weak wi-fi signal. Half the clicks on links through either connection jump to a "loading" page. And the connection speed barely beat dial-up. Imagine being forced to unfurl promotional messages on a roll of toilet paper just to unlock the flush lever in a pay toilet that barely flushed in any case. At that same hotel, when I asked for improvements to the lousy bandwidth I was already paying for, the person behind the counter called over a manager who said, "What are you trying to do, get some email?" Wrong question. Especially at a hotel next door to MIT. Don't these upscale hotels have any idea how much that kind of stupid service pisses off potentially good repeat business? |
| | Other amenities at the Inn at Morgan Hill are pretty good too. Including the price. We paid around $100 for two adults and a kid, tax and freight included. Not bad, considering. |
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