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Re: Wednesday, April 28, 2004
Your friend is sending mail in HTML format and is doing way too much formatting. This formatting is either deliberately applied or controlled by the template (see below--my hunch is Word is the editor).
To completely avoid, use "plain text". There are no special settings in Outlook which create complicated HTML. Unless absolutely required (to communicate as opposed to impress), your friend should avoid using HTML formatted mail.
I suspect your friend is using Word as the Editor for making this mail. Just a hunch. Word and Outlook are pretty good together as a tool for writing. I use this combination all the time. My hunch is that your friend's normal.dot template (on which the email document is based, has got complex formatting, and you friend is a lot of different styles, or hand-coding these complex formats ... and SpamAssassin is detecting it.
Unless your friend is required to keep normal.dot, just delete it and start afresh. (Word re-creates it on next startup.) Or have your friend find out what template is being used if not normal.dot.
If your friend wishes to pursue this, your friend can get more advice from Microsoft's newsgroup on Outlook by asking questions about how HTML is format is controlled when using Word as the Editor and composing mail in Outlook.
Finally I was curious about the last two SpamAssassin tests. I looked at http://www.spamassassin.org/tests.html which list all the standard tests. I can't find the tests entitled: FORGED_MUA_OUTLOOK and MISSING_OUTLOOK_NAME. Where did they come from? I used Google to search for these two rules and got lots of hits. I don't know enough about SpamAssassin to really understand the results. Since these seem to be non-standard rules, I'm wondering how they could be so widely distributed so that your friend's mail is "always" detected as spam by SpamAssassin. Something doesn't seem right here--just a hunch.
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