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Re: Tuesday, March 11, 2003
Hi there, we have a corporate blog on our home site...we're still getting our feet wet with what and when to post...but we're working on it - customer response has been very positive. We're thinking of using it to outline new features, ideas with respect to service and support and details of where our staff are travelling. Our company site is at - http://www.navarik.com http://www.navarik.com/home/news/index.php We have three internal blogs for corporate news, sales, and general product ideas (before they go into anything formal for a spec process.). An old friend of mine from univeristy who helps us with writing and communications has moved us in this direction - Derek Miller - and his blog is at http://www.penmachine.com Several of our staff have personal blogs too - Mine is http://wfdobie.sisyphean.org , my business partners have blogs at http://www.hitchen.ca and http://www.martinertl.ca - and a few of our staff have blogs at http://blog.sisyphean.org/ , http://www.randyromero.com/ , http://www.muellerk.blogspot.com/ The systems we build as a company also contain webmail components. These messages are posted directly to voyage files (we build marine software) and increasingly we are building blog like interfaces that show all the messages for our customers in a blog like list that can be sorted and queried - pull rather than push. Some are getting comfortoable with the idea of elminating email. This is very popular. One larger customer (http://www.petrocanadacw.com) is actually moving to a point where email from vendors that is related to a specific voyage is being discontinued and instead vendors are updating the voyage file directly with notes that are presented in a blog/message view. In the future we hope to also have some data (such as ETA's) available as RSS so our customers customers can subscribe to faster updates and use the information in their own applications. Best Regards / Bill
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