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Re: Flaps about flops
Thanks.
I think the problem OSS had from the beginning wasn't that it took the customer out of the equation, but that it had a hard time bringing the customer into the equation. This was mostly a cultural matter, and a legacy more of the free software movement than of the open source movement (think of two overlapping circles in a Venn diagram, the latter overlapping the commercial marketplace far more than the former). With Jabber, for example, there was an early effort made to isolate the .org open source organization from the .com commercial organization (Jabber, Inc.). I'm not exactly sure why that was done, but I suppose it was to keep the open source (public, nonprofit, etc.) side free from the contaminating influences of real business, with real customers. This was a big mistake that both sides have been working to correct ever since.
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