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Re: Friday, December 21, 2001
Lesson: don't assume. Yep. I know our power company (Avista, formerly Washington Water Power, which was a much better name) specificially encourages anyone affected by an outage to call it in, because that helps them determine the extent of the outage. They've even sent out phone stickers that give the number and say something like "please report all outages." And if you've heard anything like a bang, they really want to know that, since that can help them determine where something blew. Troubleshooting power outages is a bit like troubleshooting computer problems, except it's more spread out geographically, and therefore, harder.
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