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Saturday, November 24, 2001
Polishing 
| | So I'm in the Apple Store in downtown Palo Alto, doing a bunch of trouble-shooting at the Genius Bar (yes, they really do call it that) around my Airport base station, which doesn't seem to work. The final diagnosis: the tranceiver is bad. The Ethernet stuff works fine. I can configure it by hard wire. But that's it. The braintender on my case was exceptionally patient and helpful. Finally he gave me a number to call. The thing is still under warranty. |
| | Meanwhile, I'm revisiting what I still believe is the Ultimate Retail Experience. Apple is doing an amazing job here. Without a single bit of Christmas seasonal hype, either, I just noticed. No SALE signs. Nothing 25% off. You're not going to pay more for any of this stuff than you'll pay here, I suspect. And you pay it gladly. There's a line at the checkout counter. |
| | I think the gas we're all inhaling here is a mixture of conviviality and taste. People in Apple t-shirts seem to know their stuff. And once they see my Linux Journal shirt, I get all kinds of questions about when the Linux and Unix weenies are going to get friendly and notice that what Apple's doing is mighty compatible, as commercial computing companies go. No sense of "hey, we're better," or more cool, or any of that. Just ... curious, friendly conversation. I've written about this before, and my impression hasn't changed. It still doesn't suck, big time. |
| | This is my connectivity moment for the weekend, I have a feeling. See ya later. Probably Monday. |
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